Why do patients who need extensive treatment accept it from one dentist but merely accept treatment for their perceived immediate concerns from another dentist?
Why do some dentists attract patients who need dentistry while others claim their patients need very little treatment?
We answer these questions and more for you and your team through proven techniques, which ensure enhanced patient satisfaction, plus increased cash flow for the practice.
By looking at three concepts, Number of New Patients, Average New Patient Value, and Case Acceptance, you will learn specific tools to help your patients get want they want as well as what you want.
You will lean how to:
- start the New Patient Exam process with the first telephone call;
- identify the patient's motivators for seeking care;
- present treatment using the patient's wants - not needs;
- create an environment of excellence, trust, and caring;
- streamline documentation with integrated charting.
Pride Institute's New Patient Examination training system includes a 289-page reference book designed for step-by-step skills mastery through self-paced learning.
Also included as a special bonus is a complete set of new patient exam procedure forms—a $27.95 value—to assure you've got the documentation you need to get the case acceptance desired while improving patient service.
