Building Blox - Telephone Skills for the Exceptional Practice

Your Price: $149.00

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Telephone Skills for the Exceptional Practice provides step-by-step strategies to help you and your team promote your practice through the most used communication medium in your practice: the telephone.

By the end of this program you and your team will be able to:

Enjoy a cross-trained team that share the same philosophy and respond to patient inquiries in a consistent, professional and engaging manner.
Respond to common patient inquiries about fees and insurance and convert shoppers into patients.
Transform your confirmation calls to courtesy calls that create more efficient appointments and reduces cancelations.
Influence patients who want to late cancel or break an appointment to keep their scheduled appointment.
Obtain crucial information from patients who call with emergencies.
Utilize your answering machine so that it conveys seamless customer service.

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