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Building Blox - Telephone Skills for the Exceptional Practice

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Your Price: $149.00
Telephone Skills for the Exceptional Practice provides step-by-step strategies to help you and your team promote your practice through the most used communication medium in your practice: the telephone.

By the end of this program you and your team will be able to:

  • Enjoy a cross-trained team that share the same philosophy and respond to patient inquiries in a consistent, professional and engaging manner.
  • Respond to common patient inquiries about fees and insurance and convert shoppers into patients.
  • Transform your confirmation calls to courtesy calls that create more efficient appointments and reduces cancelations.
  • Influence patients who want to late cancel or break an appointment to keep their scheduled appointment.
  • Obtain crucial information from patients who call with emergencies.
  • Utilize your answering machine so that it conveys seamless customer service.

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